| Form No. |
Responses |
| Personal Action Plans |
| 1 |
- Check out some of the outsourced services LSE are using.
- Check out Ranjit’s dashboard offering.
- Get proper Twitter stats.
- More iTunes detail.
|
| 2 |
- Review use of metrics, particularly looking at how to measure success against benchmarks & goals.
- Will probably talk to SiD once I’ve identified these in order to access outsourcing vs. doing it in-house.
- Need to work more closely at social media metrics.
|
| 3 |
- Follow up on iTunes U talk.
- Investigate Mediacall.
- Continue down dashboard route.
|
| 4 |
- Review our plans for sharing / publishing Google Analytics reports with the institution. Take on board Ranjit’s recommendation for how often to report and when.
- Investigate Mediacall.
- Continue down dashboard route.
- Look at costing some of our web services.
|
| 5 |
- Meet with other web-related staff to discuss our strategy in light of the issues raised at this event.
- In particular explore the “dashboard for senior management” idea (of course!)
|
| 6 |
- Consider developing a strategy for media service.
- Would like to re-visit blog posts.
- Will contribute to UK Web Focus blog.
|
| 7 |
- Discussions about Dashboard with the team,.
- Clarify how FOI requests are satisfied.
|
| 8 |
- Little specific at present time. However likely to spend some time reflecting on contents of the day and in discussion with immediate colleagues.
|
| 9 |
- Look into SiD’s dashboard.
- Work more closely with our Digital Marketing people who look at GA & SEO, etc.
- Try & gather some data + metrics about our sites & social media usage.
|
| 10 |
- Audit of resources / expenditure.
- Map this to outcomes.
- Map outcomes to benefits.
|
| 11 |
- Talk to our media service managers about some issues arising from talks.
- Look into international Web pages and institutional strategy.
|
| 12 |
- Write up the main points of the workshop and upload them in my team internal blog.
|
| 13 |
- Thinking very carefully about proving evidence of any promotional work (e.g. campaign monitoring).
- Considering issues of cloud vs hosting (e.g. for blogs/documents).
|
| 14 |
|
| Action Plans For Colleagues |
| Form No. |
Responses |
| 1 |
- More emphasis on value in working methods
|
| 4 |
- Feed back to colleagues on other institution’s experience of iTunesU.
|
| 5 |
- Ask questions about the kinds of data that we can be gathering now & going forward - and actually identify it + start gathering it!.
- Do some (simple) calculations to prove the cost effectiveness of some online services vs offline.
|
| 6 |
- Visit UKOLN/UK Web Focus blog.
|
| 7 |
- Consider how we react to social media + the values involved.
|
| 9 |
- Dashboard.
- Digital marketing should be part of pour team (contentious).
- Use metrics gathered to try and save out IYS (?).
|
| 11 |
- Consider again setting up institutional blogging site.
|
| 12 |
- More debate about cloud provision and metrics.
|
| 13 |
- More strategic consideration of gathering evidence )both for our own purposes and those of projects we work with/evaluate).
|
| Views on the Evidence, Impact and Metrics Work |
| Form No. |
Responses |
| 1 |
Useful – but I still think we don’t fully understand it all! |
| 2 |
Would be great to establish benchmarks, good practice, etc both for internal use but also across the sector. |
| 3 |
Would be good to see/analyse how businesses do this. |
| 5 |
Glad you’re doing this! |
| 6 |
Really important that JISC is doing this; hope the findings are well disseminated & publicised across the sector. |
| 9 |
Good idea – would be interested in final reports, useful to us in the current situation to think about our value. |
| 12 |
Very useful work |
| 13 |
Very relevant in current environment, useful to think oif ROI and val;ue for money. |
| 14 |
Good to see that JISC is being pro-active in this area. |