Improving Services Through Flexible Working
John Pitt, Corporate Director, Wakefield MDC
How Hertfordshire’s Flexible Working programme has:
• Improved Performance Indicators
• Reduced costs through better utilisation of office space
• Increased choice of access channels for citizens

The Savings and Drivers for Flexible Working
Jon Watkinson, The Project Networkl Ltd
• The generic business case for achieving saving
• Staff benefits and increased outpu
• Compliance with new legislation
• Improved services to residents
• The environmental advantages
• Common hurdles to implementation

WorkSMART: More than home working
Terri Fleming, Performance & Information Manager, Denbighshire County Council
• The basic principles of worksmart – information management, space management, home and mobile working
• The project to date, what we have done, what it will accomplish – £2 million in accommodation savings capital by 2011
• Problem areas, what we have come across and how we have solved any issues – the policies that needed to be drafted

How to be a Connected Remote Worker in 10 Easy Steps
Marieke Guy, Research Officer, UKOLN, University of Bath
Working away from your office can often be an isolating experience, but it needn’t be. Today there are a huge amount of tools that can support you. This talk will consider:
• the significance of social networks
• the rise in use of various communications methods and mobile devices
• motivating remote workers
• how a remote workers can be effectively managed

Flexible Working – Informal Practices to Formal Policies
Jill Scott, Equality and Diversity Adviser, Birmingham City University
• Pros and Cons of Formal Systems and Informal Practices
• Developing a Formal Policy – Guidelines
• Case Study Example (University of Exeter)

The Way We Work’ at Hertfordshire County Council
Emel Morris, Head of Communications for TWWW programme at Hertfordshire County Council
• Reducing the office portfolio from 66 offices to three main bases
• Centralising key support services – HR, IS / IT, Finance and Property
• Introducing new technology to reduce bureaucracy and simplify processes
• Supporting staff and managers through the changes

Delegates will be seated ‘cabaret’ style at round tables and plenty of time for networking and group discussion will be built into the conference programme.

If you’d like to come along, please complete the booking form.